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Effective Supervisory Practices 4th
364
The supervisor's job in a changing environment
17
Basic supervisory skills
17
Supervisory leadership
24
Planning work and time
22
Organizing for productivity
35
Selecting, orienting, and training employees
22
Evaluating performance
19
Communicating with employees
28
Coaching, counseling, and mentoring
19
Motivating employees
21
Manage change effectively
26
Developing and maintaining discipline
21
Resolving employee complaints and grievances
19
Workplace safety and wellness
18
Working with the budget
21
Providing quality customer service
25
Ethics
10
Number of Questions (50 max)
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