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Effective Supervisory Practices 4th

The supervisor's job in a changing environment 17
Basic supervisory skills 17
Supervisory leadership 24
Planning work and time 22
Organizing for productivity 35
Selecting, orienting, and training employees 22
Evaluating performance 19
Communicating with employees 28
Coaching, counseling, and mentoring 19
Motivating employees 21
Manage change effectively 26
Developing and maintaining discipline 21
Resolving employee complaints and grievances 19
Workplace safety and wellness 18
Working with the budget 21
Providing quality customer service 25
Ethics 10
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